Shipping policy
Shipping Policy
Thank you for shopping with SALKING. We aim to make shipping simple, transparent, and reliable.
For information about returns, refunds, and exchanges, please review our Return & Refund Policy.
Order Processing Time
All orders are processed within 1–2 days. Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Time
After your order has been shipped, the estimated delivery time is 5–8 days. Please note that delivery times are estimates and may vary slightly depending on the destination, customs processing, local carrier operations, weather, or other unforeseen delays.
Shipping Rates
We offer free shipping on orders over $45 USD.
For orders under $45 USD, shipping costs will be calculated and displayed at checkout.
Shipping Destinations
SALKING offers international shipping to eligible destinations. Shipping availability depends on carrier coverage, customs requirements, local regulations, and operational limitations.
Please note that we are currently unable to ship to certain regions or destinations that are not serviceable by our shipping partners. If your location is unavailable, this will be shown at checkout.
Address Accuracy
Please make sure your shipping address is complete and accurate before placing your order. SALKING is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided at checkout.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, or other local fees may apply depending on your country or region. These charges, if applicable, are the responsibility of the customer.
Delivery Delays
While we do our best to deliver within the estimated timeframe, delays may occasionally occur due to high shipping volume, customs inspections, carrier disruptions, weather conditions, or other factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Contact Us
If you have any questions about shipping, please contact our customer support team and we will be happy to assist you.
Email: Support@salking.com
For return and refund-related questions, please visit our Return & Refund Policy.