Privacy Policy

Last updated: March 25, 2026

SALKING operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, create an account, contact us, or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Please also review our Terms of Service, Shipping Policy, Return & Refund Policy, and Contact Us page.

1. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact information, such as your name, email address, phone number, billing address, and shipping address
Order and transaction information, such as products viewed, added to cart, purchased, returned, exchanged, or cancelled
Account information, such as login details, preferences, and saved settings
Communications, including messages you send to our customer support team
Device and usage information, such as IP address, browser type, device identifiers, pages visited, and interactions with the website
Payment-related information, which may be processed securely by our payment service providers

2. How We Collect Information

We may collect personal information:

Directly from you when you place an order, create an account, subscribe to emails, or contact us
Automatically through cookies, analytics tools, and similar technologies when you use our website
From service providers and partners that help us operate our store, process payments, fulfill orders, provide marketing, or support website functionality

3. How We Use Your Information

We may use your personal information for the following purposes:

To provide, operate, and improve our Services
To process orders, payments, shipping, returns, refunds, and exchanges
To communicate with you about your account, orders, or support requests
To personalize your shopping experience
To provide marketing communications, where permitted by law
To detect, prevent, and investigate fraud, abuse, or security issues
To comply with legal obligations and enforce our policies

4. How We Disclose Information

We may disclose personal information to third parties where necessary to operate our business and provide our Services, including:

Shopify and related platform providers
Payment processors
Shipping, fulfillment, and logistics providers
Customer support, analytics, cloud storage, and IT service providers
Marketing and advertising partners, where permitted by law
Authorities, regulators, or other parties when required by law or to protect our rights

5. Relationship with Shopify

Our store is powered by Shopify, which helps us provide and improve our Services. As part of operating the store, Shopify may process personal information related to your access to and use of our website.

To learn more about how Shopify handles personal information, you can review Shopify’s privacy information here: Shopify Privacy Policy.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember your preferences, analyze website traffic, improve performance, and support advertising and marketing activities.

You can usually manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

7. Marketing Communications

We may send you promotional emails if you subscribe or otherwise consent to receive them. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Even if you opt out of marketing communications, we may still send you service-related messages, such as order confirmations, shipping updates, or customer support responses.

8. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy, content, or security practices of those third parties. We encourage you to review their policies before providing any personal information.

9. Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can review and delete the information where appropriate.

10. Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our Services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Your Rights and Choices

Depending on where you live, you may have certain privacy rights under applicable law, which may include the right to:

Access the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information
Request a copy of your personal information
Opt out of certain advertising or data-sharing activities, where applicable
Withdraw consent where processing is based on consent

We may need to verify your identity before responding to your request, as permitted or required by law.

12. Complaints

If you have questions, concerns, or complaints about how we handle your personal information, please contact us using the details below. Where applicable, you may also have the right to lodge a complaint with your local data protection authority.

13. International Transfers

Your personal information may be transferred to, stored, or processed in countries other than the country in which you live. Where required by applicable law, we will rely on appropriate safeguards for international data transfers.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. Any updates will be posted on this page with a revised “Last updated” date.